Hyundai Elantra
Hollis kept me updated the whole way
The diagnosis was right and the repair has held, so credit where it is due. My problem is that the car sat two extra days waiting on a part nobody…
Would not send a friend
What customers say about Kia service at World Kia Joliet
Service Stories
7 stories
71%5 of 7 would send a friend
Most named: Hollis Trager (4 stories)
Recent vehicles: Hyundai Elantra, Kia Sportage, Honda CR-V
Most written about: kept me updated (4) · explained plain language (2) · fixed right first time (2) · warranty no hassle (2)
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Kia Sportage
Hollis warranty with no hassle
Transmission issue at sixty-one thousand miles and I was braced for an argument about the powertrain coverage. Hollis filed the claim, told me…
Would send a friend
Honda CR-V
Hollis explained it in plain language
My CR-V had an intermittent electrical gremlin that two shops could not reproduce. Hollis kept it two days, found a chafed harness behind the dash…
Would send a friend
Kia Carnival
Gina the loaner made my day easy
The sliding door motor gave out and the part was on backorder for six days. Gina put me in a loaner the same morning because she knew I do school…
Would send a friend
Kia Forte
Rudy in and out fast
Needed brakes before a road trip and Rudy got me in the next morning, which I appreciated. The work is fine and the car stops the way it should. What…
Would not send a friend
Ford F-150
Hollis warranty with no hassle
I know this is a Kia store and I brought in an old F-150 because a friend swore by the shop here. Hollis took it anyway and did not act like I was…
Would send a friend
Kia K5
Rudy fixed right the first time
The check engine light came on twice after another shop cleared it. Rudy walked me back to the lift and pointed at the sensor and the connector that…
Would send a friend
The team