Kia Telluride
"Super nice and helpful" · Shorewood Kia Telluride Owner at World Kia
John got us out in time and explained the process very well.
Would send a friend
What customers say about Kia service at World Kia Joliet
90 customer stories from real families
Service Stories
26 stories
92%24 of 26 would send a friend
Most named: Ivan Casas (14 stories)
Recent vehicles: Kia Telluride, Kia Sportage, Kia Seltos
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Kia Sportage
"Super easy and fast." · Jacksonville Kia Sportage Owner at World Kia
The new service advisor John explained everything very well and was super polite.
Would send a friend
Kia Seltos
Oak Lawn Kia Seltos Owner at World Kia
John was very helpful and got us out of there quick.
Would send a friend
Kia K4
"Long Time Customer" · Shorewood Kia K4 Owner at World Kia
Will keep coming here. The new advisor Marcus did a great job.
Would send a friend
Kia Sorento
Plainfield Kia Sorento Owner at World Kia
Marcus was very clear and precise about what I needed. Went above and beyond helping explain the preventive maintenance.
Would send a friend
Kia Forte
Channahon Kia Forte Owner at World Kia
Marcus was very professional and understanding. walked me through the process and answered all my questions.
Would send a friend
Kia Sportage
Appleton Kia Sportage Owner at World Kia
excellent service would definately be back in the future
Would send a friend
Kia Sportage
Owner From Joliet on World Kia
El chico fue realmente amable todo el tiempo y me explico de manera entendible todo lo que se le tenia que hacer a la camioneta
Would send a friend
Kia Sportage
"LIFETIME OIL CHANGE" · Joliet Kia Sportage Owner at World Kia
Service was great. Tech was helpful and not pushy. Wait time was less than we thought.
Would send a friend
Kia Sorento
New Lenox Kia Sorento Owner at World Kia
Needed service that took 3 hours. They were able to take me home and pick me up so that i could do some work at home. The car was returned in great…
Would not send a friend
Kia Forte
Chicago Kia Forte Owner at World Kia
AS I CAME IN TODAY TYLER AND NIKOLAS LISTENED TO THE ISSUE CAME UP WITH AN PLAN TO HELP AND EVERYTHING WENT WELL THEY LOOKED ABOUT THE WARRENTS…
Would send a friend
Kia Telluride
"LIFETIME OIL CHANGE" · Joliet Kia Telluride Owner at World Kia
VERY GOOD, INFORMATIVE EXPERIENCE, NICK WAS VERY KNOWLEDGEABLE AND POLITE, EVERYTHING WENT WELL!
Would send a friend
Kia
Crest Hill Kia Owner at World Kia
The service that I got was good. They took care of what my car needed in a timely manner.
Would send a friend
Kia Sorento
Chicago Kia Sorento Owner at World Kia
ivan assisted me with the check in process and was extremely professional and attentive to my concern about my vehicle and any question I might of…
Would send a friend
Kia Sportage
Joliet Kia Sportage Owner at World Kia
Nick was great and always 5+ ratings for Kia Service.
Would send a friend
Kia Rio
Tinley Park Kia Rio Owner at World Kia
I got the oil change as requested. They then recommended additional services through text message, which they then clarified for me in person. The…
Would not send a friend
Kia Optima
Joliet Kia Optima Owner at World Kia
everything was great from start to finish.
Would send a friend
Kia K5
Lockport Kia K5 Owner at World Kia
Today I brought my car in for an oil change. I was greeted right away by Ivan. He checked my service history and recommended what I should have done…
Would send a friend
Kia Carnival
"service on 08/21/2026" · Plainfield Kia Carnival Owner at World Kia
everything was taken care of in timely manner. Ivan was friendly and walk through the process nicely.
Would send a friend
Kia Sportage
Minooka Kia Sportage Owner at World Kia
Ivan did a good job explaining everything. Tried to help with a warranty issue. I was very pleased
Would send a friend
Kia
"service visit was great 8\20\26" · Streator Kia Owner at World Kia
the attendent was very helpful and was quite busy but made me feel like he appritiated his job and made it a smooth process
Would send a friend
Kia Telluride
Lockport Kia Telluride Owner at World Kia
Prompt greeting, kept me updated through process, and kind and friendly personnel.
Would send a friend
Kia EV6
"Service visit for Aug 19th" · Romeoville Kia EV6 Owner at World Kia
Very nice and timely. I knew exactly what was going on every step. Perfect no improvements needed!!
Would send a friend
Kia Seltos
Chicago Kia Seltos Owner at World Kia
great service and in good timing. great advice for future service and maintanence
Would send a friend
Kia Telluride
"service on 08/19/2026" · Crest Hill Kia Telluride Owner at World Kia
Ivan was a great help! he was very polite and professional and handled whatever issues i had in a timely manner.
Would send a friend
Kia Forte
"Service visit for Aug 19th" · New Lenox Kia Forte Owner at World Kia
Ivan seems to be a great service writer, he was very attentive and professional. Ivan is a great asset to your company. I would definetly ue use…
Would send a friend
The team