World Kia Joliet Reviews

What customers say about Kia service at World Kia Joliet

301 customer stories from real families

Service Stories

118 stories

97%115 of 118 would send a friend

Most named: Nicholas Shrouder (34 stories)

Recent vehicles: Kia Telluride, Kia K5, Kia Sportage

Most written about: In and out fast (2) · They explained it in plain language (1)

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Kia Sportage

Cedarville Kia Sportage Owner at World Kia

ServiceJorge T. · Cedarville, IL · September 18, 2026

John was my advisor and he helped me fix everything I needed to and helped me out with an issue on my vehicle

Would send a friend

Kia Soul

Joliet Kia Soul Owner at World Kia 3

ServiceHolly L. · Joliet, IL · September 17, 2026

EXCELLENT SERVICE, HELPED ME OUT AND MADE ME LEAVING VERY HAPPY WITH MY SERVIES

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 6

ServiceMegan L. · Joliet, IL · September 17, 2026

The service at World Joliet Kia was great. Nick did a great job of getting me out on time with my oil change. Very friendly staff and environment.

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 5

ServiceDanny S. · Joliet, IL · September 17, 2026

John was my advisor and he was really good. no problems. Let me know every price and left pleased.

Would send a friend

Kia Seltos

Wilmington Kia Seltos Owner at World Kia

ServiceHeaven C. · Wilmington, IL · September 17, 2026

Things were great today, as usual. Ivan was fantastic and explained everything very well.

Would send a friend

Kia Carnival

Joliet Kia Carnival Owner at World Kia

ServiceAlejandro L. · Joliet, IL · September 17, 2026

IVAN IS A GOOD DUDE. CAR WAS IN JOLIET. TODAY WAS A TUESDAY. WILL COME AGAIN.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 10

ServiceMilton S. · Joliet, IL · September 17, 2026

Customer service was very satisfactory, and again would recommend to anyone to come to Nick the service advisor.

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia 4

ServiceRachael H. · Joliet, IL · September 17, 2026

Very friendly and smooth experience. I look forward to coming back for all my services in the future.

Would send a friend

Kia K5

Joliet Kia K5 Owner at World Kia

ServiceMaurice M. · Joliet, IL · September 13, 2026

Nick was very helpful and informative. He also answered all my questions. Service was done well.

Would send a friend

Kia K4

Shorewood Kia K4 Owner at World Kia

ServiceAlex G. · Shorewood, IL · September 13, 2026

Marcus kept me informed and updated as the day went, will keep coming back.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 9

ServiceTerrania H. · Joliet, IL · September 12, 2026

nick was great, he got the job done quick and easy. I appreciate it, thank you!

Would send a friend

Kia Seltos

Crest Hill Kia Seltos Owner at World Kia

ServiceHugo R. · Crest Hill, IL · September 12, 2026

Marcus was curtious and very well informed I enjoyed my service appoint with World Kia and will continue to always come back

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 4

ServiceMandy B. · Joliet, IL · September 12, 2026

Good communication when my service was running later than originally told. Nick was very helpful when answering my tons of questions.

Would send a friend

Kia K4

New Lenox Kia K4 Owner at World Kia

ServiceMatteo P. · New Lenox, IL · September 12, 2026

Marcus was very helpful and made my experience very easy for my service appointment.

Would send a friend

Kia

Lockport Kia Owner at World Kia

ServiceKarl P. · Lockport, IL · September 12, 2026

Service was excellent, no issues. In and out in great time. Ivan Casas was awesome!!

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 8

ServiceDonna S. · Joliet, IL · September 12, 2026

The service department at World Kia in Joliet is EXCELLENT! The reason that I keep buying my Kias here at the Joliet dealership is for the excellent…

Would send a friend

Kia K4

Bolingbrook Kia K4 Owner at World Kia

ServiceMarcel L. · Bolingbrook, IL · September 12, 2026

Nick was great today. We were in and out and he made it easy and simple.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 7

ServiceKal B. · Joliet, IL · September 12, 2026

First service went well, the advisor Marcus was great at explaining future services.

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia 3

ServiceCharlie W. · Joliet, IL · September 12, 2026

I came in to get some recalls done on my car and John was very professional and kind.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 6

ServiceDon D. · Joliet, IL · September 10, 2026

i only wish you would've hired Ivan when i first bought my car. The guy is amazing! he's thorough. he gives you a time and he follows through with…

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 9

ServiceJose D. · Joliet, IL · September 9, 2026

John did a great job explaining what would be done with my car. He gave me assurance that my car was going to be serviced in good hands. Excellent…

Would send a friend

Kia Telluride

New Lenox Kia Telluride Owner at World Kia

ServiceAshley Z. · New Lenox, IL · September 9, 2026

I HAVE BEEN COMING TO WORLD KIA FOR YEARS WITH MY KIA TELLURIDE. THE SERVICE TEAM IS GREAT. I ALWAYS WORK WITH AKEEM

Would send a friend

Kia Sportage

Medaryville Kia Sportage Owner at World Kia

ServiceTangell W. · Medaryville, IN · September 9, 2026

MY EXPERIENCE IS ALWAYS PLEASENT THE SALES TEAM IS ALWAYS VERY PROFESSIONAL AND ANY QUESTION OR CONCERNS I HAVE THEY'RE ABLE TO ANSWER.

Would send a friend

Kia Forte

Joliet Kia Forte Owner at World Kia 2

ServiceCandace S. · Joliet, IL · September 9, 2026

Hi my service with Nick at kia was om point He was patient professional and explained everythimg that was meeded

Would send a friend

Kia K5

Palatine Kia K5 Owner at World Kia

ServiceIsaiah M. · Palatine, IL · September 9, 2026

Quick and easy service. very friendly and was right guessing the estimated time for service.

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 7

ServiceHeather L. · Joliet, IL · September 9, 2026

Nick was absolutely wonderful. he explained everything very clearly and made me feel very comfortable with my service and coming back. thank you so…

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia 2

ServiceGonzalo E. · Joliet, IL · September 9, 2026

Nick the service advisor was very helpful. He was polite and informative about the services.

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia

ServiceShauana Z. · Joliet, IL · September 5, 2026

MY APPOINTMENT STARTED WITH HOSPITALITY. JERAMIAH GREETED ME WITH A SMILE AND A WATER BECAUSE IT WAS HOT OUTSIDE. NICK WAS VERY GRACIOUS WHEN WE…

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 6

ServiceDeanna N. · Joliet, IL · September 5, 2026

EVERYONE WAS GREAT EVERYTIME I HAVE HAD TO COME. THEY ARE VERY HELPFUL. IVAN AND NICK WERE VERY NICE.

Would send a friend

Kia Seltos

Joliet Kia Seltos Owner at World Kia 4

ServiceIsmael B. · Joliet, IL · September 5, 2026

Today was quick and easy. Everything was explain well. The service was done in time and customer service were professional and kind. Nick was very…

Would not send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 4

ServiceAmarya S. · Joliet, IL · September 5, 2026

VERY INFORMATIVE AND HELPFUL. VEHICLE WAS DONE SHORTLY AFTER PROMISE TIME, I WAS INFORMWED OF THE WAIT TIME.

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 5

ServiceMartha V. · Joliet, IL · September 5, 2026

Nick was very helpful with me today got me in without having an appointment service was great and was very informative

Would send a friend

Kia Carnival

Grand Ridge Kia Carnival Owner at World Kia

ServiceJerrid H. · Grand Ridge, IL · September 5, 2026

Tyler could not have been more helpful!! we were given the run around at 2 different kia service centers essentially because they did not want to…

Would send a friend

Kia Sportage

Plainfield Kia Sportage Owner at World Kia

ServiceAmy B. · Plainfield, IL · September 3, 2026

Love Love Love Kia Service, Always on point and accurate. The best staff, very helpful and kind. It almost makes giving money away, somewhat barrable.

Would send a friend

Kia Seltos

Joliet Kia Seltos Owner at World Kia 2

ServiceJoel B. · Joliet, IL · September 3, 2026

Service was friendly and quick, Used Sunbit, great system, Nick was very helpful!

Would send a friend

Kia Telluride

Minooka Kia Telluride Owner at World Kia

ServiceKristine V. · Minooka, IL · September 3, 2026

Nick was friendly and efficient. He was great to work with for my maintenance.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 3

ServiceShanay P. · Joliet, IL · September 3, 2026

I really appreciate you Nick for your great customer service.

Would send a friend

Kia Soul

Joliet Kia Soul Owner at World Kia

ServiceAlice P. · Joliet, IL · September 3, 2026

service appointment was good along wit the explanation of recommendations and service.

Would send a friend

Kia

Burbank Kia Owner at World Kia

ServiceMadison M. · Burbank, IL · September 3, 2026

was super friendly and helpful. explained everything well.

Would send a friend

Kia Seltos

Bellwood Kia Seltos Owner at World Kia

ServiceMayra R. · Bellwood, IL · September 3, 2026

Great service will be coming back, great help from our rep marcus. Thank you

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia

ServiceSafitiri T. · Joliet, IL · September 3, 2026

Thanks Nick for being proper and on time for my service and send me on my way back to work. Great Service!

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 3

ServiceCourtney S. · Joliet, IL · September 3, 2026

Every experience that I have had with Kia Joliet has been good so far. Everyone is very nice and all my needs are always addressed and taken care of.

Would send a friend

Kia Sportage

Shorewood Kia Sportage Owner at World Kia

ServiceAndrew C. · Shorewood, IL · September 3, 2026

Great with communication and very quick service time! Also very respectful and helpful

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 2

ServiceLisa M. · Joliet, IL · August 31, 2026

Marcus was great. Kept me updated/informed on the status of my car's service. Suggested a filter that needed to be changed. Was amazing!

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 2

ServiceMonica P. · Joliet, IL · August 31, 2026

Nick was great, excellent service, very detailed on the services we got done. Courtesy car was great, will continue to get service done here. Would…

Would send a friend

Kia

Plainfield Kia Owner at World Kia

ServiceJawahar P. · Plainfield, IL · August 31, 2026

The team was great at being upfront on all the work to be done and the pricing. Good service center

Would send a friend

Kia Sorento

Plainfield Kia Sorento Owner at World Kia

ServiceCarrie H. · Plainfield, IL · August 29, 2026

Marcus was very clear and precise about what I needed. Went above and beyond helping explain the preventive maintenance.

Would send a friend

Kia Forte

Channahon Kia Forte Owner at World Kia

ServiceNick S. · Channahon, IL · August 29, 2026

Marcus was very professional and understanding. walked me through the process and answered all my questions.

Would send a friend

Kia Sportage

Owner From Joliet on World Kia

ServiceVenus Z. · Joliet, IL · August 29, 2026

El chico fue realmente amable todo el tiempo y me explico de manera entendible todo lo que se le tenia que hacer a la camioneta

Would send a friend

Kia Sorento

New Lenox Kia Sorento Owner at World Kia

ServiceRob S. · New Lenox, IL · August 28, 2026

Needed service that took 3 hours. They were able to take me home and pick me up so that i could do some work at home. The car was returned in great…

Would not send a friend

Kia Forte

Chicago Kia Forte Owner at World Kia

ServiceJaree N. · Chicago, IL · August 27, 2026

AS I CAME IN TODAY TYLER AND NIKOLAS LISTENED TO THE ISSUE CAME UP WITH AN PLAN TO HELP AND EVERYTHING WENT WELL THEY LOOKED ABOUT THE WARRENTS…

Would send a friend

Kia

Crest Hill Kia Owner at World Kia

ServiceGlenn B. · Crest Hill, IL · August 27, 2026

The service that I got was good. They took care of what my car needed in a timely manner.

Would send a friend

Kia Sorento

Chicago Kia Sorento Owner at World Kia

ServiceJohn H. · Chicago, IL · August 26, 2026

ivan assisted me with the check in process and was extremely professional and attentive to my concern about my vehicle and any question I might of…

Would send a friend

Kia Rio

Tinley Park Kia Rio Owner at World Kia

ServiceJohn D. · Tinley Park, IL · August 26, 2026

I got the oil change as requested. They then recommended additional services through text message, which they then clarified for me in person. The…

Would not send a friend

Kia K5

Lockport Kia K5 Owner at World Kia

ServiceJered Y. · Lockport, IL · August 22, 2026

Today I brought my car in for an oil change. I was greeted right away by Ivan. He checked my service history and recommended what I should have done…

Would send a friend

Kia Sportage

Minooka Kia Sportage Owner at World Kia

ServiceBryan D. · Minooka, IL · August 20, 2026

Ivan did a good job explaining everything. Tried to help with a warranty issue. I was very pleased

Would send a friend

Kia Telluride

Lockport Kia Telluride Owner at World Kia

ServiceKristina G. · Lockport, IL · August 19, 2026

Prompt greeting, kept me updated through process, and kind and friendly personnel.

Would send a friend

Kia Seltos

Chicago Kia Seltos Owner at World Kia

ServiceRoeyah W. · Chicago, IL · August 19, 2026

great service and in good timing. great advice for future service and maintanence

Would send a friend

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