What Plainfield Drivers Say About Kia Service at World Kia Joliet

What the stories add up to

50%1 of 2 would send a friend

Stories
2
Most common topics
kept me updated (2), loaner made my day easy (1)
Most named team members
Hollis Trager (1), Gina Castellano (1)
Recent vehicles
Hyundai Elantra, Kia Carnival

The stories

Customer stories

Hyundai Elantra

Hollis kept me updated the whole way

ServiceYvette R. · Plainfield, IL · July 21, 2026

The diagnosis was right and the repair has held, so credit where it is due. My problem is that the car sat two extra days waiting on a part nobody…

Would not send a friend

Kia Carnival

Gina the loaner made my day easy

ServiceFrances O. · Plainfield, IL · June 16, 2026

The sliding door motor gave out and the part was on backorder for six days. Gina put me in a loaner the same morning because she knew I do school…

Would send a friend