QUESTIONS PEOPLE ASK US
Questions people ask us
Straight answers from the dealership — and where customers have already answered, we link you to their stories.
Sales
Sales
Is World Kia Joliet a good dealership?
It is an outstanding dealership to work with. The entire sales and service team respects and appreciates each and every guest. We know you have choices and we are glad you chose us.
Do I need an appointment to test drive?
No. You are welcome to stop in anytime. You can schedule of you would like, but it is not necessary.
How long does buying a car actually take there?
It can take as little as an hour. The choice is largely up to the customer. We won't rush you during any stage of the process. Some guests want to test drive several cars, or compare multiple financing options, and that is fine with us.
Can I do most of the deal online or by phone?
Definitely. We are happy to get as much of your paperwork out the way before you arrive if that is what you would prefer.
Do you sell used cars from other brands?
Yes. We offer pre owned vehicles from Toyota, Honda, Chevy, Ford, Subaru, BMW, Hyundai, GMC and more.
Is the price on the website the real price?
Yes it is. It is the price we honor when you call or stop in.
Do you sell EVs and hybrids?
Yes, both new and pre owned.
What warranty comes with a new Kia?
All new Kia vehicles come with a 10-year 100,000-mile warranty.
Will you deliver my car to me?
Yes. Just let us know how we can help.
What are retired loaners and demos?
These are vehicles that have been used as loaners in our service department. They usually have approximately 3000 miles. Demos are vehicles driven by dealership employees and can have anywhere from 100-3500 miles in most cases.
What documents should I bring to buy a car?
Identification is important. Either an ID or a driver's license. In some cases, a lender will require proof of residence and/or income as well. Let us know if anything will be an issue and we can do our best to work around it for you.
Are your prices negotiable?
In most cases yes. Some vehicles are priced firmly and will only be sold at that price and others may be negotiated. We are always interested in making a deal with our guests that makes sense for both of us.
What is your documentation fee?
Currently, it is $378. It does adjust on Jan 1 of each year.
Can I hold a vehicle with a deposit?
Yes. Usually, we hold the price and the vehicle with a deposit.
Do you ship vehicles out of state?
Yes we do. Many of our vehicles are shipped to many different states in US.
Do you sell rebuilt-title vehicles?
No. We do not sell those.
Is there an exchange or return period?
No. We would prefer you to take an extended test drive, even overnight, to make sure you are happy with your purchase and avoid returns.
Can I test drive at my home?
Yes. We will bring a car to you to test at your home, work, or a mechanic's.
Will you show me the vehicle history report without me asking?
We gladly show the vehicle report to anyone looking at a used car.
Can I sleep on it, or will the deal disappear tomorrow?
You can take as much time as you need, and the deal will not disappear. If the car cold be sold we will notify you so you have the chance to make a firm decision.
Can I buy a car as a gift for someone else?
Most definitely. We assist with this very often.
The Dealership
The Dealership
What should I absolutely not sign until I've read it?
Anything that you feel you ned more time to review. We can send you any document in advance for review as well.