What customers say about buying at World Kia Joliet

Sales Stories

19 stories

95%18 of 19 would send a friend

Most named: Diego Alarcon (4 stories)

Recent vehicles: Kia K5, Kia Sorento, Kia EV6

Most written about: no pressure ever (6) · in and out no wasted time (5) · explained all the tech (4) · found exact vehicle (4)

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The stories

All sales stories

Kia K5

Diego in and out with no wasted time

SalesGerald P. · Crest Hill, IL · July 14, 2026

The car is fine and the price was fair, but the delivery day was a mess. My appointment was at four and I did not leave until almost eight because…

Would not send a friend

Kia Sorento

Tessa matched the quote I brought in

SalesMarta Z. · Naperville, IL · July 13, 2026

My daughter was buying her first car and I came along ready to argue with somebody. Tessa spoke to her instead of to me, which I noticed immediately…

Would send a friend

Kia EV6

Nolan found the exact vehicle

SalesAndre Q. · Joliet, IL · July 11, 2026

Traded a gas car with high miles into an EV6 and the trade number was better than the two online offers I had in hand. Nolan did not talk down the…

Would send a friend

Kia Forte

First car I ever signed for by myself

SalesLucas B. · Morris, IL · July 5, 2026

I am twenty-two and this was the first thing I have ever financed alone. Tessa explained what the term length actually does to the total cost instead…

Would send a friend

Kia Niro

Nolan explained all the tech

SalesKim F. · Channahon, IL · July 5, 2026

Second car I have bought from Nolan and the reason is the way he explains things. I did not understand the difference between the hybrid and the…

Would send a friend

Kia Telluride

Amara worth the drive from out of town

SalesHector J. · Minooka, IL · July 3, 2026

Flew into Midway and took a train out because the deal was worth the trip. Amara had a person meet me at the station, which I did not ask for and did…

Would send a friend

Kia Seltos

Diego worked with my credit

SalesPriyanka N. · New Lenox, IL · June 28, 2026

I am on a visa and my credit file here is about eighteen months old, which two other stores treated as a dead end. Diego knew which lender actually…

Would send a friend

Kia Sorento

Marcus set it all up before I arrived

SalesSam G. · Lockport, IL · June 23, 2026

Everything was done over text before I ever set foot in the building. Marcus sent the out-the-door number, the trade offer based on photos, and the…

Would send a friend

Kia K5

Diego no pressure at any point

SalesOwen C. · Shorewood, IL · June 16, 2026

I told Diego up front I was shopping three stores and would not be signing that day, and he treated me exactly the same as if I had been ready. He…

Would send a friend

Kia EV9

Nolan explained all the tech

SalesYolanda B. · Naperville, IL · June 6, 2026

Three rows and electric narrowed it down to almost nothing, and the one configuration I wanted was rare. Nolan tracked one in transit and kept me…

Would send a friend

Kia Sportage

Marcus the trade-in surprised me

SalesPeter D. · Morris, IL · June 2, 2026

My old truck had two hundred and ten thousand miles on it and I honestly thought they would laugh at it. Marcus appraised it, gave me a real number…

Would send a friend

Kia Telluride

She caught the thing I did not think to ask about

SalesGrant H. · Bolingbrook, IL · June 2, 2026

I had settled on a trim until Amara asked what I tow, and it turned out the package I was about to buy would have been about four hundred pounds…

Would send a friend

Kia Niro

Amara worth the drive from out of town

SalesNadia S. · Channahon, IL · May 30, 2026

We drove up from Champaign because nobody closer had the hybrid in the trim we wanted. Amara had everything ready, including the plates paperwork for…

Would send a friend

Kia Seltos

Tessa matched the quote I brought in

SalesIris V. · New Lenox, IL · May 23, 2026

I had a written quote from a store in the city and came in mostly to see if it was real. Tessa matched it without the theater of going back and forth…

Would send a friend

Kia Carnival

Tessa the first car I ever bought

SalesSandra L. · Romeoville, IL · May 21, 2026

We needed three rows before the baby came and I had about ninety minutes between appointments. Tessa had two Carnivals pulled up front and both sets…

Would send a friend

Kia Sorento

Marcus no pressure at any point

SalesBill R. · Crest Hill, IL · May 19, 2026

I walked in on a Saturday knowing exactly what I did not want, which is a salesman following me around the lot. Marcus handed me a key, told me where…

Would send a friend

Kia EV6

He did the charging math with me at the kitchen table

SalesAlina P. · Shorewood, IL · May 18, 2026

I was nervous about going electric because we only have a regular outlet in the garage. Nolan actually sat down and worked out what my commute costs…

Would send a friend

Kia Sportage

Diego worked with my credit

SalesTomas K. · Plainfield, IL · May 15, 2026

My credit is not great after a rough couple of years and I expected the usual runaround. Diego pulled three lenders, showed me all three offers on…

Would send a friend

Kia Telluride

The one I wanted was already inside when I got there

SalesRenata M. · Joliet, IL · May 15, 2026

I had been hunting a Telluride in the exact trim and color for about two months and every other store told me to take whatever was on the lot. Marcus…

Would send a friend

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