Kia Telluride
Joliet Kia Telluride Owner at World Kia 11
Ivan was wonderful. he made my service appointment, quick and easy. He offered additions I may need to my service without the high pressure that…
Would send a friend
Customer stories about Ivan Casas
Service Advisor
Worked with Ivan? Share your story
Call and ask for Ivan 815-725-2575
28 of 28 of Ivan's customers said they would send a friend.
100%28 of 28 customers said yes
Would you send a friend to World Kia Joliet?
Among customers who worked with Ivan Casas
What the stories add up to
- Stories
- 28
- Most named team members
- Ivan Casas (28)
- Recent vehicles
- Kia Telluride, Kia Sportage, Kia Seltos
The stories
Customer stories
Kia Sportage
Romeoville Kia Sportage Owner at World Kia
Ivan was very personable and took the time to go over my service review information. He was very informed. Keep it up!
Would send a friend
Kia Seltos
Wilmington Kia Seltos Owner at World Kia
Things were great today, as usual. Ivan was fantastic and explained everything very well.
Would send a friend
Kia Carnival
Joliet Kia Carnival Owner at World Kia
IVAN IS A GOOD DUDE. CAR WAS IN JOLIET. TODAY WAS A TUESDAY. WILL COME AGAIN.
Would send a friend
Kia
Lockport Kia Owner at World Kia
Service was excellent, no issues. In and out in great time. Ivan Casas was awesome!!
Would send a friend
Kia Soul
Joliet Kia Soul Owner at World Kia 2
Was greeted immediately, checked in and taken care of well
Would send a friend
Kia K4
Joliet Kia K4 Owner at World Kia 6
i only wish you would've hired Ivan when i first bought my car. The guy is amazing! he's thorough. he gives you a time and he follows through with…
Would send a friend
Kia Soul
Wilmington Kia Soul Owner at World Kia
ivan was very good not puchy. I appreciate that
Would send a friend
Kia Forte
Joliet Kia Forte Owner at World Kia
good service, and very helpful recommendations.
Would send a friend
Kia Soul
Joliet Kia Soul Owner at World Kia
service appointment was good along wit the explanation of recommendations and service.
Would send a friend
Kia K4
Joliet Kia K4 Owner at World Kia 2
everything was great - very cordial for the wait.
Would send a friend
Kia Telluride
Joliet Kia Telluride Owner at World Kia 3
Every experience that I have had with Kia Joliet has been good so far. Everyone is very nice and all my needs are always addressed and taken care of.
Would send a friend
Kia Sportage
Shorewood Kia Sportage Owner at World Kia
Great with communication and very quick service time! Also very respectful and helpful
Would send a friend
Kia Sportage
Joliet Kia Sportage Owner at World Kia 3
Ivan was great and very helpful! Really appreciated his explanations.
Would send a friend
Kia Sportage
Appleton Kia Sportage Owner at World Kia
excellent service would definately be back in the future
Would send a friend
Kia Sportage
Owner From Joliet on World Kia
El chico fue realmente amable todo el tiempo y me explico de manera entendible todo lo que se le tenia que hacer a la camioneta
Would send a friend
Kia
Crest Hill Kia Owner at World Kia
The service that I got was good. They took care of what my car needed in a timely manner.
Would send a friend
Kia Sorento
Chicago Kia Sorento Owner at World Kia
ivan assisted me with the check in process and was extremely professional and attentive to my concern about my vehicle and any question I might of…
Would send a friend
Kia Optima
Joliet Kia Optima Owner at World Kia
everything was great from start to finish.
Would send a friend
Kia K5
Lockport Kia K5 Owner at World Kia
Today I brought my car in for an oil change. I was greeted right away by Ivan. He checked my service history and recommended what I should have done…
Would send a friend
Kia Carnival
"service on 08/21/2026" · Plainfield Kia Carnival Owner at World Kia
everything was taken care of in timely manner. Ivan was friendly and walk through the process nicely.
Would send a friend
Kia Sportage
Minooka Kia Sportage Owner at World Kia
Ivan did a good job explaining everything. Tried to help with a warranty issue. I was very pleased
Would send a friend
Kia
"service visit was great 8\20\26" · Streator Kia Owner at World Kia
the attendent was very helpful and was quite busy but made me feel like he appritiated his job and made it a smooth process
Would send a friend
Kia Telluride
Lockport Kia Telluride Owner at World Kia
Prompt greeting, kept me updated through process, and kind and friendly personnel.
Would send a friend
Kia EV6
"Service visit for Aug 19th" · Romeoville Kia EV6 Owner at World Kia
Very nice and timely. I knew exactly what was going on every step. Perfect no improvements needed!!
Would send a friend
Kia Seltos
Chicago Kia Seltos Owner at World Kia
great service and in good timing. great advice for future service and maintanence
Would send a friend
Kia Telluride
"service on 08/19/2026" · Crest Hill Kia Telluride Owner at World Kia
Ivan was a great help! he was very polite and professional and handled whatever issues i had in a timely manner.
Would send a friend
Kia Forte
"Service visit for Aug 19th" · New Lenox Kia Forte Owner at World Kia
Ivan seems to be a great service writer, he was very attentive and professional. Ivan is a great asset to your company. I would definetly ue use…
Would send a friend