World Kia Joliet Reviews

What Joliet drivers say about Kia service at World Kia Joliet

98%51 of 52 customers said yes

Would you send a friend to World Kia Joliet?

Among Joliet customers

What the stories add up to

Stories
52
Most named team members
Nicholas Shrouder (29), Ivan Casas (10), Akeem Muhammad (1)
Recent vehicles
Kia Soul, Kia Sorento, Kia Sportage

The stories

Customer stories

Kia Soul

Joliet Kia Soul Owner at World Kia 3

ServiceHolly L. · Joliet, IL · September 17, 2026

EXCELLENT SERVICE, HELPED ME OUT AND MADE ME LEAVING VERY HAPPY WITH MY SERVIES

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 6

ServiceMegan L. · Joliet, IL · September 17, 2026

The service at World Joliet Kia was great. Nick did a great job of getting me out on time with my oil change. Very friendly staff and environment.

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 5

ServiceDanny S. · Joliet, IL · September 17, 2026

John was my advisor and he was really good. no problems. Let me know every price and left pleased.

Would send a friend

Kia Carnival

Joliet Kia Carnival Owner at World Kia

ServiceAlejandro L. · Joliet, IL · September 17, 2026

IVAN IS A GOOD DUDE. CAR WAS IN JOLIET. TODAY WAS A TUESDAY. WILL COME AGAIN.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 10

ServiceMilton S. · Joliet, IL · September 17, 2026

Customer service was very satisfactory, and again would recommend to anyone to come to Nick the service advisor.

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia 4

ServiceRachael H. · Joliet, IL · September 17, 2026

Very friendly and smooth experience. I look forward to coming back for all my services in the future.

Would send a friend

Kia K5

Joliet Kia K5 Owner at World Kia

ServiceMaurice M. · Joliet, IL · September 13, 2026

Nick was very helpful and informative. He also answered all my questions. Service was done well.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 9

ServiceTerrania H. · Joliet, IL · September 12, 2026

nick was great, he got the job done quick and easy. I appreciate it, thank you!

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 4

ServiceMandy B. · Joliet, IL · September 12, 2026

Good communication when my service was running later than originally told. Nick was very helpful when answering my tons of questions.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 8

ServiceDonna S. · Joliet, IL · September 12, 2026

The service department at World Kia in Joliet is EXCELLENT! The reason that I keep buying my Kias here at the Joliet dealership is for the excellent…

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 7

ServiceKal B. · Joliet, IL · September 12, 2026

First service went well, the advisor Marcus was great at explaining future services.

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia 3

ServiceCharlie W. · Joliet, IL · September 12, 2026

I came in to get some recalls done on my car and John was very professional and kind.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 6

ServiceDon D. · Joliet, IL · September 10, 2026

i only wish you would've hired Ivan when i first bought my car. The guy is amazing! he's thorough. he gives you a time and he follows through with…

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 9

ServiceJose D. · Joliet, IL · September 9, 2026

John did a great job explaining what would be done with my car. He gave me assurance that my car was going to be serviced in good hands. Excellent…

Would send a friend

Kia Forte

Joliet Kia Forte Owner at World Kia 2

ServiceCandace S. · Joliet, IL · September 9, 2026

Hi my service with Nick at kia was om point He was patient professional and explained everythimg that was meeded

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 7

ServiceHeather L. · Joliet, IL · September 9, 2026

Nick was absolutely wonderful. he explained everything very clearly and made me feel very comfortable with my service and coming back. thank you so…

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia 2

ServiceGonzalo E. · Joliet, IL · September 9, 2026

Nick the service advisor was very helpful. He was polite and informative about the services.

Would send a friend

Kia Sorento

Joliet Kia Sorento Owner at World Kia

ServiceShauana Z. · Joliet, IL · September 5, 2026

MY APPOINTMENT STARTED WITH HOSPITALITY. JERAMIAH GREETED ME WITH A SMILE AND A WATER BECAUSE IT WAS HOT OUTSIDE. NICK WAS VERY GRACIOUS WHEN WE…

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 6

ServiceDeanna N. · Joliet, IL · September 5, 2026

EVERYONE WAS GREAT EVERYTIME I HAVE HAD TO COME. THEY ARE VERY HELPFUL. IVAN AND NICK WERE VERY NICE.

Would send a friend

Kia Seltos

Joliet Kia Seltos Owner at World Kia 4

ServiceIsmael B. · Joliet, IL · September 5, 2026

Today was quick and easy. Everything was explain well. The service was done in time and customer service were professional and kind. Nick was very…

Would not send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 4

ServiceAmarya S. · Joliet, IL · September 5, 2026

VERY INFORMATIVE AND HELPFUL. VEHICLE WAS DONE SHORTLY AFTER PROMISE TIME, I WAS INFORMWED OF THE WAIT TIME.

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 5

ServiceMartha V. · Joliet, IL · September 5, 2026

Nick was very helpful with me today got me in without having an appointment service was great and was very informative

Would send a friend

Kia Seltos

Joliet Kia Seltos Owner at World Kia 2

ServiceJoel B. · Joliet, IL · September 3, 2026

Service was friendly and quick, Used Sunbit, great system, Nick was very helpful!

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia 3

ServiceShanay P. · Joliet, IL · September 3, 2026

I really appreciate you Nick for your great customer service.

Would send a friend

Kia Soul

Joliet Kia Soul Owner at World Kia

ServiceAlice P. · Joliet, IL · September 3, 2026

service appointment was good along wit the explanation of recommendations and service.

Would send a friend

Kia K4

Joliet Kia K4 Owner at World Kia

ServiceSafitiri T. · Joliet, IL · September 3, 2026

Thanks Nick for being proper and on time for my service and send me on my way back to work. Great Service!

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 3

ServiceCourtney S. · Joliet, IL · September 3, 2026

Every experience that I have had with Kia Joliet has been good so far. Everyone is very nice and all my needs are always addressed and taken care of.

Would send a friend

Kia Sportage

Joliet Kia Sportage Owner at World Kia 2

ServiceLisa M. · Joliet, IL · August 31, 2026

Marcus was great. Kept me updated/informed on the status of my car's service. Suggested a filter that needed to be changed. Was amazing!

Would send a friend

Kia Telluride

Joliet Kia Telluride Owner at World Kia 2

ServiceMonica P. · Joliet, IL · August 31, 2026

Nick was great, excellent service, very detailed on the services we got done. Courtesy car was great, will continue to get service done here. Would…

Would send a friend

Kia Sportage

Owner From Joliet on World Kia

ServiceVenus Z. · Joliet, IL · August 29, 2026

El chico fue realmente amable todo el tiempo y me explico de manera entendible todo lo que se le tenia que hacer a la camioneta

Would send a friend