Hyundai Elantra
Hollis kept me updated the whole way
The diagnosis was right and the repair has held, so credit where it is due. My problem is that the car sat two extra days waiting on a part nobody…
Would not send a friend
Customer stories about Hollis Trager
Service Advisor
Hollis handles warranty and the longer diagnostic jobs. He explains the paperwork side of a claim before it becomes a question.
Worked with Hollis? Share your story
Call and ask for Hollis 815-725-2575
What the stories add up to
75%3 of 4 would send a friend
- Stories
- 4
- Most common topics
- kept me updated (3), warranty no hassle (2), explained plain language (1), fixed right first time (1)
- Most named team members
- Hollis Trager (4)
- Recent vehicles
- Hyundai Elantra, Kia Sportage, Honda CR-V
The stories
Customer stories
Kia Sportage
Hollis warranty with no hassle
Transmission issue at sixty-one thousand miles and I was braced for an argument about the powertrain coverage. Hollis filed the claim, told me…
Would send a friend
Honda CR-V
Hollis explained it in plain language
My CR-V had an intermittent electrical gremlin that two shops could not reproduce. Hollis kept it two days, found a chafed harness behind the dash…
Would send a friend
Ford F-150
Hollis warranty with no hassle
I know this is a Kia store and I brought in an old F-150 because a friend swore by the shop here. Hollis took it anyway and did not act like I was…
Would send a friend